Archive for Terms

Invite Fraud 101

With the new week-long invite-a-friend promotion we’ve been having, we have seen a huge increase in viral account sign-ups.  This is a win-win.  Not only does Superpoints get more users, but you get more referrals, and they get more redemptions.

Unfortunately with the increase in viral signup, there has been a noticeable increase in fraudulent accounts and referrals.

When we catch it, we do some or all of the following:

  1. Shut down the account(s)
  2. Cancel the redemptions
  3. Bring the points to 0 without exception
  4. Send you an e-mail with our Terms of Service attached that you agreed to upon sign-up

Some of these referrals are obvious, like if all of your referrals are named “Bob Smith.”  Others are not as obvious, but still violate our one-account-per-household rule, clearly listed in our Terms of Service.

It isn’t fair to the Superpoints users who work hard, have legitimate referrals that don’t live in the same household, and take surveys and complete offers.

The bottom line is the bottom line:  We don’t fulfill redemptions for cheaters.

Even if we keep the account, when it comes time for payouts, you won’t get paid out and you will be right back where you started.

So do yourself and Superpoints a big favor – don’t sign up fake referrals.  We are always improving our fraud detection system and we will catch it at one point or another.  Our site’s unique invitation feature makes it a close-knit network of Superpointers.  Don’t ruin the network with fake referrals.